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IMPORTANCE OF UI/UX IN 2021

UX is a popular word used today in startups as well as existing businesses. UX Designers engage in a holistic approach when creating a new product or service. This type of comprehensive approach focuses not only on how a service/product will look, but more importantly, how effectively it can be used. To get to the heart of how something works efficiently, we must first look at the “customer” and cover all touchpoints from start to finish.

Today, most businesses, both new and startups, and existing businesses are digital or at least have a digital presence. When talking about UX design, most people refer to a seamless digital experience in everyday actions like making an online purchase or using an app.

 

Reduce costs

Investing in effective UX design can significantly reduce your costs down the road. Every new project carries a certain amount of risk. With UX design focused on research, analysis, and testing, companies set themselves up for success from the start.

More and more companies are realizing that potential usability issues should be addressed during initial prototyping. Changes discovered in the design phase are much easier to implement than changes made in the development phase and are therefore more cost-effective. This is the thrust of UX design. This iterative approach not only saves money but also helps to develop a high-quality product.

 

Increase conversions

There are countless websites on the internet, but very few that clearly stand out from the rest. This means that they are user-friendly, informative, and helpful in solving users’ problems. Websites that have an overly complicated design may look nice at first glance, but unfortunately, they scare away their prospects to be converted into customers as users struggle to find relevant information. Our impatient human nature is tested even more on the internet. Therefore, it is of utmost importance to reduce the user’s effort to increase the conversion rate for your products or services.

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Two primary principles for website improvement -.

Reducing the number of steps for the user is a key feature of good UX design. The primary goal is to drive conversions and interactions on your website or app. This should be evident when buying products, booking tickets, or sorting complex information in databases.

It’s important to keep things direct to minimize user frustration. This will therefore increase the CTA or call-to-action of users and especially increase conversions.

 

Improve SEO

With a good UX design, businesses certainly improve their SEO rankings. Unlike in earlier times, SEO is no longer simple. Today, Google considers hundreds of factors in addition to keywords when determining page rank.

Google is constantly updating its algorithms, with UX now being a big factor in its search algorithm. The reason for this is that both UX and SEO have a common goal, which is to help users get the best results, both in terms of the most relevant content and the answers to their search queries.

 

Increase your brand integrity

A good UX contributes a lot to the success of any business. It helps build customer trust in your brand and establish a lasting relationship with your target customers. People buy experiences first. When a good experience is provided with a good and seamless UX interaction, social recognition and trust-building are bound to follow.

While a good UX may not attract new customers, it helps to nurture and retain existing ones. With a Customer Journey Map, you can not only build empathy with your potential customers but also understand the challenges they might face in their buying cycle. This can lead to optimized user engagement and consequently customer loyalty and retention.

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We provide a great User Experience, you can not only increase your user’s conversion tasks on your website/app but also change their lives. Get in touch with us now.

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